Orders should arrive within 2-7 workdays after we have received payment, but may vary depending on the destination. Joan.Palm is NOT responsible for any delays of your package during delivery, Joaz.Palm has NO control over this. By placing an order with us, you accept the risk that your package may be delayed during shipment.
Please note that during and around holidays, deliveries will take longer.
For international orders outside of the EU our prices are excluding custom fees and all additional taxes.
We cannot be held responsible for any additional costs.
For more info about shipping see our Terms and Conditions section.
Customers can return item(s) within 14 days at your own expense (non-used item(s) in new condition). We will either exchange the item(s) and send it to you for free or refund your money minus shipping costs and/or additional fees. Both the returned item(s) and the packaging has to be in unused as new condition.
please note that we do not refund sale products . Products in sale can only be changed with the same style product in the same price category.
Lelystad, The Netherlands
For more info about returns see our Terms and Conditions section.